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Using ESS to Enroll

Resetting your password


Open Enrollment is from October 20 to 31, 2014, a good time to reset your password in SAP using self-help password reset.


Where do I access password self-help?
Go to MyTECOnet and click on Password Reset under Quick Clicks (on the left-hand side) to access P-Synch (a password management application). Using P-Synch, you can manage your passwords for the network and mainframe. You can also manage your passwords for SAP and Employee Self-Service (ESS).

What is required?
Registration is required to use the self-help password application (P-Synch). Accessing the self-help password application for the first time prompts the registration process that includes choosing three challenge questions from a predefined list of questions (you can also create your own unique challenge question). A challenge question allows you to access the application and unlock your passwords without using your five-character user ID and network password. 

Where can I get more help?
The self-help password reset is a tool Information Technology (IT) provides team members so they can easily and quickly manage their own passwords. Should you have any questions with the registration process or need help while using the application, please contact the Service Desk at ext. 25000.

 

Tips for home users

Top five things to know when logging on from home:

  1. If you are using Internet Explorer 9, you will need to click on the compatibility button to log into Employee Self Service (ESS) (from home: https://selfservice.tecoenergy.com). SAP supports only Internet Explorer 8. Other browsers such as Firefox, Chrome, Safari are not supported.
  2. Please accept all pop-ups from this site.
  3. If you experience problems logging in, you can access through http://www.tecoconnect.com and click on the “ESS Self Service” icon.
  4. If you have a company owned laptop (HP, Getac, etc) and log in to Self Service away from the office, you must click on http://citrix. Once you are in Citrix, click on the “Self Service” icon. 

 

Printing a confirmation statement

See page two of the Helpful Hints to ESS for help in printing your confirmation statement.